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Terms & conditions

INTRODUCTION AND DEFINITIONS

These general conditions of sale and terms of use apply between:
- The company JONATHAN WULWIK, Auto Entrepreneur Society, located at 64 rue Ampère 75017 Paris
- And can any individual acting within the strict framework of his personal needs, which consults the website and / or makes a purchase.
JOZE main business selling jewelry on the www.jozeparis.com website and via its showroom located at 37 Boulevard Lannes, 75016 Paris.
These conditions of sale are the only applicable and replace all other conditions, unless otherwise agreed, express and written. At any time, JOZE may need to amend certain provisions of these terms and conditions.
Therefore, it is necessary to be aware of the current version, the day of your order on the site Jozeparis.com.
The customer can not confirm the order after learning of these terms and accepted them by clicking the icon dedicated to this purpose. By validating these terms and conditions of sale when ordering, the customer states to have the legal capacity to conclude a contract within the meaning of Articles 1123 and the Civil Code.

Article 1. General provision
If you wish to contact us, our contact details are as follows:
Telephone +337 85 53 56 57 ( Monday to Friday from 10am to 18pm French time).
Address: JOZE PARIS 64 rue Ampère 75017 Paris

Article 2. Product Overview
All text and images presented on the company's website JONATHAN WULWIK are reserved under copyright and intellectual property; reproduction, even partial, is strictly prohibited.

Article 3. Validity of Seller
The Client acknowledges and agrees that already JOZE honor his order within the limits of its available stocks and those of its partners and suppliers. JOZE will endeavor to process all orders. When ordering a product become unavailable, the customer will be informed of this as soon as possible by email or by post.

Article 4. Product Prices
The prices of our products are indicated in euros all taxes (VAT) excluding shipping costs. Delivery charges are shown when placing your order and are added to the price of the ordered products (excluding standard transport mode).
Joze reserves the right to change prices at any time.
For orders to another country outside mainland France, it remains the responsibility and under the responsibility of the customer when the importation of the product (s) (customs duty, other local taxes, right import and import tax ...).
The products remain the property of Joze until full payment. All orders are payable in Euros.
Tenders or trade on Jozeparis can not be combined; for all operations with discounts on products, Joze reserves the right to apply the percentage of discount, voucher or free on the product placed in the cheapest basket.

Article 5. Ordering
The customer validates his order when the button "Confirm your order" at the bottom of the "Summary of your order" page after accepting these terms and conditions. Before this validation, it is routinely offered the customer to check each of the elements of his order; he can correct his errors.
Joze reserves the right to refuse delivery or to deliver an order in cases where the customer has not fully paid or partly a previous order, or in cases where a payment dispute remain.

Article 6. Payment
The order of payment is by check, bank transfer or credit card.
At the time of the order, the buyer will pay the full amount of the invoice

Article 7. Delivery
In case of complaints about possible product defects or deterioration mark (damage, missing product compared to the delivery order, damaged package, broken products, etc ...), the customer must state its observations on the delivery and confirm by mail with return receipt within 2 days at: Joze customer -Service 64 rue Ampère 75017 Paris Apart from the case of hidden defects, no complaint or reservation will be accepted after receipt of goods by the customer if it did not follow the procedure detailed above.
More information than the DELIVERY tab at the bottom of the HOME page.

Article 8. Back
Place the totality of what you received in an envelope to bubble or a secure package, including the invoice and its cover.
Shipping the return package: You will agree with our customer adviser back mode. It can be realized by La Poste Colissimo with an associated insurance. For these return modes, insurance is included in shipping charges for the amount indicated on your invoice. Cost of return: The return fees are your responsibility. Given the nature of the products, the procedure must be adhered to by the customer. No returns will be accepted if the Joze return notification procedure was not followed. Returns will only be accepted provided by Joze and will result in an exchange or refund if: The return process was respected - Products are returned to us in their original packaging, complete (wallet, jewelry ...) - The original invoice purchasing - The jewel was not brought (has neither scratches, hanging or otherwise, or dirt, damage, have not undergone any intervention in any manner whatsoever) this acceptance will be granted if, however, all product returns the acceptance conditions described above are met. Our client advisors will call you for an exchange at your convenience or refund. This will take place within 30 days of the date your withdrawal right has been exercised. The refund will be by check or by crediting the credit card. Details are at the discretion of Joze.

Article 9. Secure Payment
If paying by credit card, the customer's order will be confirmed after debiting the account made on authorization of the competent payment centers. In case of lack of authorization, the customer's order will not be considered. Online payment by credit card is carried out via the security system "3D Secure" that allows encryption of customer credit card information during transmission over the network. If unpaid for whatever reason, a lump sum of 15 Euros amicably will be required by Joze in addition to the invoice amount, plus fees charged by debit the bank Joze. In case the amicable recovery would have remained unsuccessful within 10 days from the mailing date of the first request for recovery of mail, that mail be registered or letter, the recovery will be done through litigation. Litigation-up costs that would have to charge the debt collection agency directly to the customer are independent of the fixed allowance amicably.

Article 10. The guarantee
The customer has a warranty of 1 year against all consequences of faults or hidden defects which might be on the sale items, provided they are reported to Joze as they emerge. We guarantee it or zircon (s) set (s) on the product that is delivered is or are in line (s). We promise to refund, exchange you, at our option, the apparently defective products that you return to us during this period. This warranty will be granted, however, if all the product return the acceptance conditions described below are met: Our experts confirm that the frame and stone, or any other component of the product, are consistent with the product was sent to you, without damage, modification or intervention of any kind. The fault which you are relying not the result: abnormal or improper use; to wear or normal aging; an accidental event or, more generally, from an external cause (such as the intervention of unauthorized third parties on the product). In addition, shipping and product returns remain entirely your responsibility. Regardless of the warranty, Caranet remain liable for lack of conformity of the product with the contract and latent defects in accordance with articles 1641 to 1649 of the Civil Code.

Article 11. Responsibility
The customer is responsible for checking the completeness, of the information provided during the order including the shipping address. The customer is responsible for the information it has provided during registration and ordering. Joze can not be held responsible for any data entry errors that could cause delivery errors. Joze can not be held responsible for any errors made by the client and / or non-compliance by the customer of delivery arrangements and appointments he has set itself with the carrier. If appropriate, the necessary costs for the return and storage of products will be borne by the customer. Without limiting the foregoing paragraphs, the liability of Joze under these Terms shall not exceed an amount equal to amounts paid or payable in the transaction at the origin of the so-called responsibility, regardless of the cause or form of action concerned. Are considered fortuitous event or force majeure exempting liability any compelling facts or, unpredictable and circumstances beyond the control of the parties, especially in case of total or partial strike carriers and natural disasters such as fires or floods. The selection and purchase of goods by the customer under its sole responsibility. Therefore, the total or partial inability to use such products due to incompatibility of the product shall not give rise to any compensation, reimbursement or questioning the responsibility of Joze, except in the case of a hidden defect found, non-conformity, defect or exercise the right of withdrawal envisaged under the code of consumption. Photos products are presented for illustrative purposes only. Therefore, the responsibility of Joze can not be held in case of differences between the pictures and the products delivered. We invite you to read the description of each product to know the precise characteristics.

Article 12. The intellectual property law
The Site and all elements (including products), documents and other data contained therein (the "Content"), whether visual or sound, are protected by French and international rules filed or not. Copyright, design rights and models, patents, trade secrets or commercial or other similar rights belong to or have been licensed to Joze. Your right to use the Site and any content or other material contained therein is subject to your compliance with the contract and any applicable law or regulation. Any use of the Site or any Content for any purpose other than those authorized by the contract may be a violation of our rights or those owned by our licensors: You can access all content and any other element of the site and the view that to make a non-commercial and private use. The Site and its contents may not be copied, reproduced, modified, republished, uploaded, posted, adapted, transmitted, distributed or used in any way.

Article 13. Settlement of disputes
These Terms and Conditions shall be executed and interpreted according to French law. The parties shall seek before any litigation, any amicable agreement. Any dispute of any nature or dispute relating to the formation or performance of the order, even if the warranty claim or multiple defendants, will be in default of agreement within the exclusive jurisdiction of the courts in whose is our head office.

Article 14. Severability
The fact that any clause in the terms and conditions become invalid, unenforceable, void, illegal or unenforceable due to a law, regulation or following a final decision of a competent court, will question the validity, legality and enforceability of the other provisions of these terms and conditions and shall not relieve the customer of the performance of its contractual obligations.

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